The Quality Team Leader is responsible for providing supervision and direction to all shift quality employees; to operate the department within all safety regulations and quality standards; to exhibit the highest standard of professionalism and a positive attitude while handling multiple tasks and priorities.

• $1.50/hr pay night shift differential
• 12 Hr shift (6:30pm to 7:00am): 2 days on, 2 days off, 3 days on, 2 days off, 2 on, 3 days off
• Profit sharing bonus eligible
• Oversee Quality Specialists for compliances, supplies & assistance.
• Train new employees.
• Assist Quality Specialists in daily tasks as needed.
• Promote a Safe & Productive team work environment.
• Assist in managing the resources of the shift to ensure all goals are achieved.
• Assist in preparation & set up of the department and must be flexible to assist in any area as assigned by management.
• Assess labor vs machines running and adjust manning as needed. Communicate these items to Leadership.
• Perform routine housekeeping, cleaning and maintenance as assigned/required. Also assign responsibilities to Quality Specialists to help maintain these items.
• Lineup OT coverage as needed to maintain shift performance.
• Lead in resolving heldware issues, including audits on shift to help enable a quicker batch release.
• Maintain equipment readiness so that all reasonable requests pertaining to the conduct of testing are met in a timely and effective manner.
• Perform scheduled and emergency instrument and system calibrations in a timely manner.
• Assist in the interpretation of calibration records requested during on-site audits. Participate in audits as needed by Quality Management.
• Must follow and comply with all ISO 9001, ISO 15378 established requirements
• Must follow and comply with Safety & Quality Absolutes
• Other duties as assigned

Frontline Leader Responsibilities

• Accountable for the safety of all employees for whom they are responsible through active engagement in safety activities and provides clear, consistent communication of safe work expectations.​
• Supports and investigates situations in which line/equipment stoppage occurs due to perceived, imminent safety risk.​
• Completes responsibilities in accordance with the organization's policies and procedures, and applicable laws​
• Actively leads risk assessment activities for their area of responsibility by driving prioritized corrective and preventive actions to eliminate/reduce environmental, health or safety risks.​
• Lead all required meetings with safety (i.e. Pre-shift, Department, Change Management, General communication, Town Hall, etc.)​
• Completes incident investigations, root cause analysis and implements corrective actions accordingly in a timely and thorough manner.  ​
• Ensures the proper training and development of all assigned employees for whom they are responsible. ​
• Sets goals for their organizational unit; achieves goals and ensures that all employees understand and work toward achieving goals.​
• Motivates and coaches employees through good communication and frequent performance feedback.  Identifies and coordinates additional training as needed.

Contribution to Safety, Quality and GMP

• Maintain a clean, healthy and safe workplace by ensuring adherence to safety standards.
• Conduct required safety reviews of equipment and processes prior to project start-up.
• Support the accomplishment of your work groups through the quality, timeliness and professionalism of your attitude.
• Supply accurate and timely data as required by performance tracking and reporting.
• Apply resources in a manner that maximizes their effectiveness while assuring quality.
• Maintain a work environment that will contribute to the assurance of safety and GMP compliance.
• Adhere to established procedures, perform self-checking and pay attention to detail in the performance of you and your team’s work.
• Notify management in a timely manner of any problems with procedural compliance.
• Report observed quality problems and deficiencies in a timely manner.
• Make recommendations to management for improving the quality and efficiency of your work.
• Oversee work to ensure projects are completed.

Competency and Expectations

• Safety Leadership – Embodies commitment for a safe workplace; acts as a role model.
• Accountability – holds self-accountable evidenced by say/do ratio, initiative and ownership actions such as ensuring safety is more important than productivity).
• Communication – ability to communicate safety, goals and company expectations with appropriate levels of the organization; create clear, timely audience appropriate messages (both written and verbal)
• Engagement – communicate and support the vision of plant leadership; celebrate the wins and ensure employees actively participate in safety-related activities.
• Team Development – understand the development needs of employees in your organization; drive the culture of employees as safety leaders; champion talent development from pre-hire to continuous learning.
• People Agility – understand personal strengths and weaknesses; leads by example; promotes change through listening skills and seeking frequent input from employees; is genuine and approachable; firm but fair – consistent.
• Problem Solving/Conflict Resolution – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; mitigates relationship conflicts and encourages constructive (problem-solving) conflict.

• High School Diploma, GED or equivalent required. 
• Previous Quality Experience.
• Must possess excellent interpersonal, communication, written and leadership skills.
• Present a positive and professional attitude at all times.
• Capable of reading, writing, and speaking English.
• Able to define problems and seek out appropriate help for resolution.
• Capable of maintaining an attendance record within Company guidelines and working required overtime.Ability to solve practical problems; ability to interpret instructions in written, oral, diagram or schedule form.
• A working knowledge of multi-step manufacturing processes and Quality activities.
• The ability to read and understand Policies, Standard Operating Procedures (SOPs) and Work Instructions (WIs) including being proficient in Microsoft Office.
• Strong working knowledge of the terminology used within the manufacturing processes including working knowledge of the relationship between the departments and functions.
• Ability to coordinate multiple tasks.
• Strong communication skills.
• Must be able to lead and direct people.