PURPOSE: To ensure compliance and continuous improvement of our Quality System while maintaining our Food Safety programs.
- Institute and maintain programs that ensure conformance to quality inspection procedures and standards.
- Adhere to and assist in facilitating continual product safety in accordance with the SQF Code, Prerequisite, HACCP and Food Safety Programs.
- Delegate job responsibilities and manage Quality personnel.
- Evaluate and process customer complaints / credits and facilitate corrective action.
- Ensures conformance to both internal and customer specifications.
- Assure maintenance of Quality records in an organized, functional and traceable system.
- Develop and implement programs to continuously improve the consistency of products with equal or reduced costs.
- Develop, control and administer Quality Department operational budget.
- Communicate directly with customers regarding quality issues and their resolution.
- Adhere to all Company and departmental procedures.
- Assist in facilitating internal audit function (for Food Safety and Quality Systems).
- Serve as SQF Practitioner and ISO Management Representative.