The quality manager will represent the site quality process both internally and externally. They will lead the quantity management system (GMS), ensuring that product physical properties and attributes meet customer expectations while achieving site business goals.  The quality manager will partner with the leadership team to ensure everyone understands the QMS and is functioning according to the requirements to achieve performance goals and drive customer satisfaction.

Responsibilities/Principal Duties:

• Ensures the quality lab area is compliant with all safety and 5S requirements.
• Provides direction, coaching, & training for quality engineers and all quality team members, applying company policies and procedures in a fair and consistent manner.
• Responsible for department team members annual review process along with any corrective actions needed for company policy violations or performance issues.
• Utilizes process control methodology (Six Sigma, SPC, Design of Experiments, etc.) to solve problems and improve product capability.
• Supports the efforts of process engineers in investigating and resolving quality issues, making recommendations for preventive action, optimizing current products and processes, and commercializing new products.
• Develop and maintain systems including performance measurements, failure costs, control systems, quality standards, and product and process capability for all raw materials and finished products by utilizing such tools as statistical methods, pareto charts, flow charting, and failure mode effects analysis.
• Establish and maintain a process and quality assurance audit function to ensure compliance with standards and specifications. Develop corrective action plans and systems.
• Direct efforts in gaining and maintaining knowledge of trends in the industry that lead to improvements in product quality, product consistency, process efficiency, or cost reductions.
• Define product specifications based on an understanding of customer requirements.
• Ensures plans are in place to meet all performance indicator targets and goals. Report to leadership on the performance of the QMS (e.g., results of quality audits, corrective actions), including the need for improvement.
• Serves as a resource on FMEA's, change management, design of experiments, Six Sigma, and other process control tools.
• Interfaces with multiple functional areas and customers to resolve problems, respond to customer complaints, develop corrective actions, develop new products, and improve existing processes.
• Improve Quality performance by developing Quality Assurance Plans, SPC processes, training and audits.
• Support customer's requirements with regards to Quality Complaints and feedback, including Quality Requirements and Improvement Plans.
• Simplify tools and processes to increase the efficiency of the Quality Organization.
• Manage and improve global risk mitigation plan for the business.
• Ensure that the organization’s Quality Management System conforms to customer, internal, ISO 9001, EDANA, and regulatory and legal requirements
• Ensure evaluation of and reporting on vendor quality systems
• Conduct periodic management review meetings.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: BS in Quality Management or Engineering preferred or equivalent experience within non-woven manufacturing. Six Sigma Green Belt or higher is preferred.

Experience: A minimum of 7 years of work experience in a leadership capacity within a manufacturing environment is preferred.  Computer literacy is essential, particularly in Microsoft Office, Outlook, Teams, Excel, Power Point, and Word.  Experience with Quality Windows and JD Edwards is preferred.  Excellent communication skills are required.

Physical/Cognitive Requirements: Work is performed in an office environment, in a quality lab, and on the plant floor with frequent contact with others. It requires prolonged sitting and frequent bending, stooping, and stretching; manual dexterity; the ability to distinguish letters; occasional lifting up to 50 pounds; and the use of office equipment.

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