Berry Global, Inc

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ECOMMERCE PARTNER

Location US-MA-DEVENS
Job ID
2024-23828
Position Type
Regular Full-Time
Category
Sales & Marketing
Location : Address
155 JACKSON ROAD

Overview

About Berry
At Berry Global Group, Inc. (NYSE: BERY), we create innovative packaging and engineered products that we believe make life better for people and the planet. We do this every day by leveraging our unmatched global capabilities, sustainability leadership, and deep innovation expertise to serve customers of all sizes around the world. Harnessing the strength in our diversity and industry-leading talent of over 40,000 global employees across more than 250 locations, we partner with customers to develop, design, and manufacture innovative products with an eye toward the circular economy. The challenges we solve and the innovations we pioneer benefit our customers at every stage of their journey. For more information, visit our website, or connect with us on LinkedIn or Twitter.
 
As a member of the Ecommerce Team, the Ecommerce Partner (ECP) will develop lasting relationships with customers.  ECP’s educate our customers on Berry Global’s industry leading product offering and manufacturing technology, our commitment to giving them an awesome customer experience, and our mission of “always advancing to protect what’s important”. They will deliver an ongoing narrative of Berry’s capabilities and value-added programs. Through consistent outreach and the use of adult learning techniques, they will maximize retention of our message.

Responsibilities

  • Builds relationships with customers by providing a highly personalized, proactive, memorable, and engaging customer experience.
  • Delivers focused messages through outbound calls that convey how Berry Global is fundamentally committed to giving our customers the best experience above our competitors.
  • Educates and informs customers on the scope of Berry Global’s wide offerings and capabilities.
  • Resolve customer issues as needed.
  • Achieves or exceeds established minimum productivity levels.

Qualifications

  • High school diploma, college degree preferred.
  • Strong interpersonal skills: friendly, outgoing, positive attitude
  • An ability to build relationships.
  • Strong problem-solving skills
  • Strong computer skills
  • Ability to work in a team environment.
  • Excellent communication skills
  • A willingness to embrace a unique CRM dynamic and employ specific messaging techniques.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.